Your tenancy agreement with East Boro sets out what you need to do and gives you the rules and regulations which we have agreed on so that everyone can live without being bothered by excessive noise or annoyance.
If tenants break these rules we call that a breach of tenancy conditions, and the housing officer will contact you and try to sort things out amicably.
If this does not work, and the annoyance persists , we have a number of rules regarding what is called Anti-Social Behaviour(ASB). East Boro is committed to addressing incidents of Anti-Social behaviour acress its housing stock, and will investigate all reported incidents sensitively.
Currently the new Anti Social Behaviour policy is being drawn up, and will be posted on the website when agreed by the Board and our Tenant Consultative Committee. This will include a definition of Anti-social behaviour, and will explain our approach when dealing with an ASB case.
We are reviewing our current policy to make sure that good practice and changes in legislation are incorporated and adhered to.